Reference

Check paddy power Privacy Policy for your account

Your account record, wallet references, device details, and policy choices stay explained in one place.

Account recordsWallet referencesCookie choicesSecurity steps
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REQUEST HELP

Contact us about Privacy Policy questions

A clear contact route matters when you want to ask about your records or change a permission.

Account support Send a request through account support when you need help locating your Privacy Policy choices, phone verification record, or account-linked contact details.
Wallet record query Ask us to trace a DANA, OVO, GoPay, or QRIS reference when your request concerns how a payment record appears in your account history.
Privacy request State whether you want access, correction, deletion, or a clarification, then include enough account detail for us to verify the request safely.
DATA PRACTICES

Protect your account data with clear steps

We handle this policy area through practical account controls rather than vague promises. Phone verification helps us distinguish an account holder from an unauthorised request, while device and session checks help protect…

Collection

We collect details you provide during account opening and support contact, plus device, browser, session, and wallet reference data needed for account operation and protection.

Cookies

Cookies can keep pages working, remember selected settings, and help us understand session activity. Your browser settings provide a way to manage cookie behaviour.

Account security

Phone verification is part of the account path. We may check account details before discussing records or changing a request, helping keep another person from receiving your data.

Retention

We retain records for the period needed for account service, dispute handling, security checks, and legal duties. The period can differ by record type and purpose.

Your changes

You can ask us to correct inaccurate account details or explain how a particular record is used. Include the affected email, phone number, or wallet reference.

Request route

For a Privacy Policy request, contact account support and describe the action you seek. We may verify ownership before releasing, changing, or removing account-linked data.

Find Privacy Policy answers before joining

These common questions focus on the records you create and the choices available to you. We keep the answers tied to the paddy power account path, including phone verification, wallet references, cookies, device use, and requests sent through account support. If your situation is not covered, contact us with the account detail needed to check it.

It covers account and contact details, phone verification, device and session data, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Phone verification helps establish that the account belongs to you and supports safer handling of account requests. We may use it before discussing personal records or changing account-linked details.

DANA and QRIS references may be stored with your account history so we can identify a transaction route, answer support questions, and handle disputes. They are used for stated account and legal purposes.

Yes. Contact account support, explain which detail is inaccurate, and include the email or phone attached to your account. We may verify ownership before making a correction.

Send a Privacy Policy request through account support and specify the records you want removed. We assess the request against account, security, dispute, and legal retention duties.

Yes. It covers cookies and similar session tools used when you open the lobby on a mobile browser or desktop. Browser settings can help you manage non-essential cookie choices.

Use the account support channel and describe the record or purpose you are asking about. Include your account email or phone, but do not send a password or wallet PIN.